Privacy notice

Who is responsible for your data

Viper Software Development Ltd is responsible for the personal data described in this notice. References to Viper, we, us or our mean Viper Software Development Ltd.

Information we collect

When you use the enquiry form, we collect the information you provide so that we can understand and respond to your request.

• Your name and business email address
• Your company, if you choose to provide it
• Your area of interest and the contents of your message
• The page from which the enquiry was submitted
• Limited technical information, such as an IP address, used to deliver and protect the website and prevent form abuse

How and why we use it

We use personal data to respond to enquiries, discuss possible products or services, take steps requested before entering into a contract, operate and secure the website, and meet legal obligations.

We rely on our legitimate interests in running and protecting our business, on steps taken at your request before a contract, and on legal obligations where they apply. Acknowledging this notice on the enquiry form confirms that you have read it; it is not used as consent for marketing.

Who receives your data

We share data only where needed to operate the website and handle your enquiry. Current service providers include Cloudflare for website delivery and security, Google Fonts for typeface delivery, and Slack for routing enquiries to our team.

We may also disclose information to professional advisers, regulators or authorities where reasonably necessary or required by law. We do not sell personal data and do not use enquiry details for third-party advertising.

International processing

Some service providers may process information in countries other than your own. Where applicable data protection law requires it, we rely on the safeguards made available by those providers or another lawful transfer mechanism.

How long we keep it

We retain enquiry information only for as long as reasonably necessary to respond, manage any resulting business relationship, resolve disputes and meet legal or accounting obligations. Information that is no longer needed is deleted or anonymised.

Your rights

Depending on the law that applies to you, you may have rights to access, correct, erase or restrict the use of your personal data, receive a portable copy, or object to certain processing. You may also complain to the data protection authority responsible for your country or region.

Contact us

Use the contact form to ask a privacy question or exercise a data protection right. We may need to verify your identity before completing a request.

Changes to this notice

We may update this notice when the website, our services or applicable requirements change. The date above shows the latest revision.